Call Center Disclosure
Effective Date: [Insert Date]
At AvJack, owned and operated by Allroundfix LLC, we use customer support and call handling services to assist customers with inquiries related to antivirus software and computer peripheral devices.
1. Business Information
AvJack is owned and operated by Allroundfix LLC
Address: 670 River St, Hyde Park, MA 02136, United States
Email: info@avjack.online
Phone: 1-857-837-0143
2. Customer Support Services
We provide customer support through phone, email, and other communication channels to help with:
- Product information and purchase assistance
- Order status and billing inquiries
- Technical support for antivirus software and hardware products
- Refund and cancellation requests
3. Call Handling and Recording
- Calls may be handled by trained support representatives or authorized third-party service providers
- For quality assurance, training, and security purposes, calls may be recorded or monitored where permitted by law
- By contacting our support number, you consent to such monitoring or recording
4. Third-Party Call Centers
We may use third-party call center services to provide customer support. These providers are required to maintain confidentiality and protect customer information in accordance with applicable data protection standards.
5. No Guarantee of Resolution
While we aim to provide prompt and effective support, we do not guarantee immediate resolution for all issues. Some requests may require additional verification or follow-up.
6. Data Privacy During Calls
Any personal information shared during support calls is handled in accordance with our Privacy Policy and is used only for legitimate business and support purposes.
7. Misuse of Support Services
We reserve the right to refuse or terminate support interactions that involve abuse, harassment, or misuse of our support channels.
8. Contact Information
For support or inquiries:
Email: info@avjack.online
Phone: 1-857-837-0143
Address: 670 River St, Hyde Park, MA 02136, United States
