Refund & Cancellation Policy
Effective Date: [Insert Date]
At AvJack, we strive to provide high-quality antivirus software and computer peripheral devices. This Refund & Cancellation Policy explains the terms under which refunds and cancellations are handled.
1. Business Information
AvJack is owned and operated by Allroundfix LLC
Address: 670 River St, Hyde Park, MA 02136, United States
Email: info@avjack.online
Phone: 1-857-837-0143
2. Cancellation Policy
- Orders can be canceled before payment is processed.
- Once a payment is completed, cancellation requests must be submitted immediately.
- Cancellation approval is subject to verification and may not be available for digital products already delivered.
3. Refund Policy
Digital Products (Antivirus Software)
- Refunds may be issued for duplicate payments or technical errors that prevent access to the software.
- Once the product license or key has been used, refunds are generally not provided unless there is a verified technical issue.
Physical Products (Computer Peripherals)
- Refunds are available for defective or damaged items received.
- Requests for returns must be made within 14 days of receiving the product.
- Products must be returned in original packaging and in good condition.
4. Refund Process
- To request a refund, contact us at info@avjack.online or 1-857-837-0143.
- Once approved, refunds will be issued via the original payment method within 7–14 business days.
- Shipping costs, if applicable, are generally non-refundable unless the item was defective or incorrectly shipped.
5. Exceptions
- Products that have been misused, damaged after delivery, or modified are not eligible for a refund.
- Promotional or discounted items may have limited refund eligibility as specified at the time of purchase.
6. Contact Information
For cancellations, refund requests, or questions:
Email: info@avjack.online
Phone: 1-857-837-0143
Address: 670 River St, Hyde Park, MA 02136, United States
